Terms Conditions

  • Liability: CATLIFICENT will take every reasonable precaution while caring for your cat(s); however, no liability is incurred for any loss or damage due to sickness, escape, or any other cause.
  • Aggression:
    • If your cats have shown aggression toward each other, you must inform us in advance to help prevent altercations.
    • CATLIFICENT is not liable for any injury or loss resulting from fights between your own cats.
  • Personal Belongings: CATLIFICENT takes no responsibility for items such as collars, beds, or containers left at the premises.
  • Facility Inspection: Owners are responsible for inspecting the facility and confirming satisfaction with the accommodation and conditions.
  • Medical Requirements: Owners must provide written details of any medical needs before their cat(s) arrive.
  • Vaccinations:
    • All cats must be fully vaccinated against Feline Enteritis and Cat Flu at least two weeks prior to check-in.
    • Proof of vaccination must be provided, or accommodation will be refused.
  • Tick and Flea Treatment:
    • Cats must be treated with a long-lasting insecticide (e.g., Frontline or Revolution).
    • Proof of treatment is required, and accommodation may be refused if not provided.
  • Dietary Requirements:
    • CATLIFICENT provides premium dry food (Hills or Royal Canin) and sachet treats.
    • Special dietary needs must be supplied by the owner.
  • Payment:
    • All accommodation costs must be paid in advance.
    • Additional costs incurred during the stay must be settled before collection.
    • Arrival and departure days are included in the accommodation days.
    • Cats will not be released until full payment is received.
  • Booking and Collection Times:
    • Monday to Friday: 09:00–12:00 and 15:00–16:00.
    • Weekends and public holidays: Closed to the public unless prior arrangements are made.
  • Long-Term Stays: Boarders staying longer than one month must have accommodation fees paid one month in advance.
  • Medical Emergencies:
    • Owners will be contacted in case of an emergency.
    • If owners cannot be reached, CATLIFICENT will take appropriate action to address the situation.
    • All costs incurred will be charged to the owner.
  • Contact Details: Owners must provide valid contact information for the duration of their cat’s stay.
  • Veterinarian Choice:
    • The choice of veterinarian will be at CATLIFICENT’s discretion.
    • All veterinary costs will be the responsibility of the owner.